Assertive communication skills with clients/residents are highlighted. The ability of assistants to communicate effectively is the key to the quality of care they are able to provide. Aging, disease processes, and other chronic conditions may lead to behavior changes. This program illustrates strategies for effective communication.

The moment someone declares, “Its a boy!” or “Its a girl!” the biological make up of that child isnt the only thing established - a process of gendering begins and continues throughout that persons life. One aspect of that process is how we learn to communicate. Based on the premise that males and females learn different ways to relate, this program investigates how communication styles fall onto a continuum of what society deems as masculine...

"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to...

Relationships are at the heart of every positive human experience. Maxwell, a master communicator and relational expert, makes learning about relationships accessible to everyone. The most sophisticated leaders and salespeople will pick up on skills that will make them even better, and relational novices will learn skills that can transform them into relational dynamos.

In How to Analyze People: Speed Read People, Analyze Body Language & Personality Types, you will learn the techniques on deciphering common body language and also learn how the eyes can give us a perspective of nonverbal communication. By learning how to analyze people effectively, the goal here is to help you create stronger connections with the people around you, be able to empathize better with them, and also make you a better leader and team...

"Author presents strategies people can employ to build and strengthen the personal relationships he believes are the hallmarks of a successful career and enjoyable life"--

A practical and empowering guide to public speaking and becoming a more effective, persuasive communicator in all areas of life. The world is full of brilliant people whose ideas are never heard. This book is designed to make sure that you're not one of them. Even for the most self-confident among us, public speaking can be a nerve-racking ordeal. Whether you are speaking to a large audience, within a group, or in a one-on- one conversation, the...

Learn how to communicate effectively to achieve best results: --Promote open and honest communication. --Share information, not gossip. --Build collaborative relationships. --Resolve conflict productively. --Create a warm welcome. --Kanopy.

Bad habits: we all have them! But what happens when these bad habits extend to our relationships? Whether it's interrupting your partner mid-sentence, acting bored when they are speaking, or teasing them in hurtful ways-over time these bad habits can lead to resentment, and can mean the difference between a wonderful, close relationship, and one characterized by conflict or unhappiness. Fortunately, for all of us, good relationship habits can be learned...