Molly Gray is not like anyone else. With her flair for cleaning and proper etiquette, she has risen through the ranks of the glorious five-star Regency Grand Hotel to become the esteemed Head Maid. But just as her life reaches a pinnacle state of perfection, her world is turned upside down when J. D. Grimthorpe, the world-renowned mystery author, drops dead—very dead—on the hotel’s tearoom floor. When Detective Stark, Molly’s old foe, investigates...

"A charmingly eccentric hotel maid discovers a guest murdered in his bed, turning her once orderly world upside down--and inspiring a motley crew of unexpected allies to band together to solve the mystery--in this utterly original debut. Molly Dunn is not like everyone else. She struggles with social skills and interprets people literally. Her gran used to interpret the world for her, codifying it into simple rules that Molly could live by. Since...

Competence does not speak for itself! You can't simply display it, you have to draw people's attention to it. World-renowned negotiation and detection expert, business professor, and mentalist Jack Nasher offers effective, proven techniques to convince others that we are talented, trustworthy, and yes, even brilliant. Nasher offers the example of Joshua Bell, possibly the world's most famous violinist. In January of 2007, at rush hour, he stepped...

„Der Weg zum Erfolg sieht für Introvertierte nicht so aus wie der für Extrovertierte. Wir sind anders, und das müssen wir als Vorteil nutzen." Dir ist eine dicke Lüge aufgetischt worden: In der heutigen Geschäftswelt wird immer noch viel zu oft davon ausgegangen, dass gutes Networking von der Begabung abhängt, wie ein Wasserfall reden zu können. Doch Fakt ist: Du musst nicht extrem kontaktfreudig sein, um erfolgreich zu netzwerken. Du musst...

Comment susciter la sympathie chez les autres ? Comment influencer votre entourage pour qu'il adhère à vos idées ? Comment motiver son équipe et devenir un véritable leader ? Difficile, non ? Qu'il s'agisse de ses enfants, de sa famille, de ses collaborateurs ou de ses relations plus épisodiques, chacun de nous est confronté tt ou tard à ce besoin de convaincre, de nouer des relations, de faire adhérer à des idées ou à un groupe, sans...

et ouvrage sur la relation affective et profonde se veut un livre d'espoir. En ce début de siècle, en effet, les difficultés relationnelles mènent souvent aux conflits non résolus, aux faux-semblants et à l'incommunicabilité. Par ses expériences relationnelles auprès de ses proches et ses expériences professionnelles en tant que thérapeute relationnel, l'auteur a un jour compris que l'amour ne suffit pas pour qu'une relation affective soit...

Don't allow troublemakers to get to you! Some individuals are just plain difficult to get along with, whether it's a boss who is constantly changing the goalposts, an uncooperative coworker, a negative friend, or a critical family member. Often, your first reaction is to shrink or pout, become defensive, or attack. There are wiser tactics to do when dealing with challenging individuals. This book discusses how to deal with various circumstances with...

Clear communication requires the courage to confront the psychological blocks that are holding you back. Learn how to become a fearless and peerless communicator. As a lifelong communication coach, Michelle Gladieux has discovered the four sneaky obstacles that can keep you from becoming an effective communicator: Hiding-Fearing your low self-confidence will expose your supposed weaknesses Defining-Putting too much stock into your assumptions and...

Discover how to better your people skills and change your life forever! Do you find it challenging to connect with others? Do you sometimes feel like you are just going through the motions in conversations? The truth is, we all have a deep need to feel understood and connected to others. And yet, most of us do not know how to create those connections. Some may have given up all hope, but it does not have to be this way! This book reveals the secrets...

Comment vendre dans un marché saturé? Telle est la question que se posent 99% des entrepreneurs, quel que soit leur business de référence. Lorsque les techniques habituelles de vente et de marketing sont insuffisantes, trop coûteuses et lentes, il faut trouver une approche alternative, capable de comprendre, d'interpréter et de modifier la perception d'un produit ou d'un service aux yeux des utilisateurs. Le résultat est surprenant: de nombreux...